Webeyez tells me what’s wrong. I don’t have to go and find it.
By the numbers
Within 6 Months:
- $3M+ Revenues recovered
- 83% Higher shopper conversion for journeys with no OOS products
Inefficient tools & limited visibility into root causes of abandonment
EQ3’s website has relatively large traffic and long browsing sessions. Most tools available require dedicated teams to analyze their data, creating a huge time-to-insights-ratio not feasible for EQ3’s four person team.
Further, though their current tools could help them identify where in the funnel people were abandoning, the specific errors and how they related to abandonment were not exposed. This meant costly hours lost digging through sessions that could still end up with conflicting opinions about the root cause.