Webeyez enabled us to pinpoint where and why there were any site issues much faster – most of the time we didn’t even know there were any.
Results
- $420K in increased Sales from fixing one failed coupon code
- $90K recovered per week added from fixing one call error
- 37% increase in international shopper conversions
Challenge
Limited visibility into root causes of cart abandonment
Jomashop sells tens of thousands of products from hundreds of different brands across over a dozen categories – it’s not humanly possible to monitor that large of a website and product catalog without help. Jomashop’s team knew they needed a tool that would enable their team to become more efficient and targeted with product, category, and site management, especially since they were struggling to identify why issues surrounding failed conversions were occurring, what the actual issues were, and how to fix them. Jomashop was looking for a tool that could scale their website operations and give them 20/20 visibility into where any site issues were occurring so they could prioritize fixing the ones that mattered most.