Identify critical issues impacting online sales, site abandonment, and user satisfaction
Webeyez analyzes real user data, in real-time,
to help marketing and sales teams identify technical issues impacting online revenue.
FIND & FIX
Super simple installation
No configuration or manual settings requried.
View your real users experience immediately.
Out of the box integration with:
- Magento 1, Magento 2 (CE & EE)
- WooCommerce
- Shopify (coming soon)
AI gets to work
All visitor interaction data are anonymously gathered and analysed in real-time, on an ongoing basis.
Technical issues preventing sales are automatically detected using advanced Artificial Intelligence.
Your site performance at a glance
You’re not a tech guy, no worries, Webeyez produces a high level site performance score that’s easy to understand.
View your current score versus historical average and compare to industry benchmarks.
Dig deeper as required
Webeyez helps you investigate anomalies, and understand their root cause.
Communicate issues to tech teams in a language they understand to ensure they get fixed.
Get Automatic Alerts
Get notified immediately when something is not working, and how much it’s costing you, to ensure that revenue loss is minimized.
What our customers are saying
“Webeyez gives me real-time insights on where and why my customers aren’t converting.
For the first time I have a common language with my technical team to ensure the issues are fixed”.
Michael Cohen – Chief Product Officer at TERMINAL X
“Webeyez saves us time and money in detecting problems and getting them fixed.
Previously it took us a long time to determine where issues existed, and what was causing them”.
Sharon Dagan – CTO nectarsleep.com
“We knew there were glitches on our site, but with Webeyez we no longer need to rely on hunches to find them. No more wild goose chases”
Ben Slor – CMO at Worthy.com
“Webeyez helps us detect and react to each and every failed user action.
We were driving blind until Webeyez turned on the lights”
Matan Alon – Director of IS at JFrog
“Jellyfish use Webeyez daily, to monitor our client’s technology. This helps us identify where our e-commerce clients are losing money so that we can ultimately help increase their revenue.”
Roni Perelman – Managing Director Israel at Jellyfish
“Webeyez transalates website performance to a score I can easily understand.
I view 100% of goal failure session recordings to visualize what issues my customers are running in to”
Alon Slonim – CEO at Puritan
“Webeyez eliminated the endless discussions with our clients around explaining the drop in KPIs.
Why are we selling less today? did anyone touch the campaign? it has to be a tech issue!
We can finally be proactive and alert our clients about lost revenue, in real time.
Eran Sion – CEO at 2DO! online shopper Marketing
Site Performance Score
Webeyez developed a site score so e-commerce and product managers can easily understand the technological status of their webshop without having any knowledge in technology.
By using Artificial Intelligence, Webeyez generates a high-level site score which presents a snapshot of the main technical issues impacting sales. The score is determined by calculating an aggregate of goal success rates, goal duration times, critical paths, page load times, server, network and browser times etc.
Our anomaly detection algorithms detect and alert for drops in the score, and identify the root cause of each contributing factor.
Session Recording
Webeyez offers the first ever session recording solution designed for eCommerce websites. This enables you to view screen recordings of all unsuccessful goal attempts, and see the precise error the user received.
Examples include failed “Add to cart” events, “403 error” attempts when attempting to login, “Payment Failure” errors and much more.
Anomaly Detection
Webeyez harnesses the power of Machine Learning to automatically detect anomalies that are affecting sales. This frees you up from having to stare at dashboards all day.
Our algorithms scan your site 24/7, monitoring each and every user interaction throughout their journeys. In the event that anomalies are detected, you’ll receive a real-time alert about the change in performance, details of the issue and its root cause.
Anomalies include error rates (e.g. payment errors, add to cart errors etc), absolute error counts and execution times (server, network and browser) for all call to actions on your site.
Reports
By running Webeyez reports you can easily understand
- Lost payments tranactions
- The most common goal errors
- How much time it takes on average for each goal to execute (login, register, add to cart, view cart, chose billing method, chose payment, purchase)
- Number of out of stock click users and visitors made
- Campaigns and internal broken links. 404 page view report shows the number of 404 page views, their origin and the name of campaings pointing to the missing page
Goal analytics
Slice and dice your goal transactions one by one. With goal analytics it easier than ever to:
- Quantity lost revenue per goal errors
- View number of goal hits per time interval
- Learn how much time on average it takes to execute each goal
- View goal failure log and what caused it
Agency account
An agency account enables agency teams to create accounts for their clients and access their client’s data. Webeyez agency was designed for 3 main agency types
- E-commerce hosting providers
- Marketing performance agencies
- E-commerce development agencies
TRIAL
Getting started couldn’t be easier – simply add our tracking code to your website,
and you’re up and running. We’ll be there to support you every step of the way.
